Refund Policy
1. Refund Eligibility
If you are not satisfied with our service, you may request a refund within 7 business days of your initial purchase.
2. Usage-Based Refund Decisions
We reserve the right to offer a partial refund or no refund if any feature under the plan has been used. This is due to the computational costs we incur to provide these features.
3. Discretionary Refunds
We reserve the right to offer a partial refund or no refund if any features under the plan have been used by the customer. This is because certain features incur computational costs for us once they are utilized.
4. How to Request a Refund
To submit a refund request, please email us at d@dkury.com with the email address associated with your SpeechPolish account.
5. Refund Processing
Upon approval, refunds will be processed within 7 business days and credited back to your original payment method.
6. Policy Updates
We may occasionally update our refund policy. The latest version will always be available on our website.